Specifications include, but are not limited to: There are four (4) areas of services being procured through this RFP. These include: 1. Maintaining and operating DHS’ current applications, databases and software patch management portfolio 2. Performing projects primarily to enhance DHS’ current applications portfolio 3. Supporting DHS’ Business Intelligence and Reporting needs 4. Providing access to staff and/or project teams with the specialized skills required to address specific DHS needs ranging from staff augmentation to developing new applications on emerging technology; Each of these areas are described in the sections below. One of the primary objectives of this RFP includes improving the efficiency and effectiveness of applications support. DHS has structured the contract to encourage the Contractor to find opportunities to improve efficiencies and implementing these changes.
