Specifications include, but are not limited to: Network Infrastructure Configuration (WAN & Internet): • The City’s network consists of two major buildings/sites. The City’s two major buildings/sites are connected by a Fiber Optic cable, running at 10 GB. • The City has multiple redundant firewalls. • The City has triple redundant internet access circuits (at a Maximum speed of 100MB) with a diversity of paths including a satellite link, consolidated through redundant FatPipe appliances. • All key components of the network are covered by a warranty/maintenance/scheduled replacement process. • Most IT operations are internally supported with external support oncall as needed. • Network monitoring is predominantly done by SolarWinds, with other vendor tools in-use for specialized and security functions. Data Center • The primary data center (server room) is located at City Hall. • The data center has a dedicated UPS and an automatic fail-over generator. • The data center has a Clean-Agent Fire Suppression system. • The Server Racks have an ISO Base Earthquake-Protection system. • There are dual dedicated cooling systems. • The City does NOT maintain a complete “HOT” secondary data center, and instead has chosen to preposition hardware and software at our Disaster Recovery storage site. Data Network • The City’s data network predominately uses equipment manufactured by Cisco Systems • The network is highly reliable with 99.99% uptimes over many years. • The network supports data, VOIP, video, etc. • 1 GB Ethernet is used to connect all workstations to the core switch.
