Specifications include, but are not limited to: The Town of Putney does not have an IT Department and currently uses an outside vendor to provide part-time or as-needed IT Managed Services. The Town has a Windows based computer network consisting of a server, desktop workstations, and laptops. Some workstations are fully networked. The Town does not have cloud-based services. The vendor selected for IT Managed Services will be required to interface with the application specific vendors when necessary, including but not limited to ensuring new computers are compatible with said applications, installing new workstations, and troubleshooting problems as they arise. Scope: The Town would like a Managed Service Provider that can offer the following: 1. Real-Time monitoring and alerting of data center server and firewall 2. Real-Time monitoring of on-premise firewalls and switches 3. Data center server backed up each night 4. Windows operating system updates for data center server and on-premise PC’s 5. Options for cloud-based management software maintained with current versions and updates 6. Options for cloud-based backup software maintained with current versions and updates 7. Purchasing and installing of equipment and preventative maintenance 8. Office 365 and email maintenance...
