Systems shall deliver either Type One or Type Two water as specified by individual departments. Type One and Type Two water is defined by the College of American Pathologists National Committee for Clinical Laboratory Standards. Yes___ No___ Other___ (please explain) Vendor shall provide all material, labor, supervision, equipment, tools, and incidentals necessary to maintain and/or repair DI/RO Water Purification Systems for the University of Arkansas. Yes___ No___ Other___ (please explain) Awarded bidder shall provide next-day service for Tank and Filter Exchanges called in prior to scheduled service. Yes___ No___ Other___ (please explain) Vendor is responsible for providing service and maintenance – including replacement of filters, bulbs, and other consumables – as per attached specifications of lab sites. Yes___ No___ Other___ (please explain) Vendor is responsible for performing regular preventative maintenance and site visits as agreed upon by the University to ensure the proper and consistent operation of campus water purification systems. Yes___ No___ Other___ (please explain) The awarded vendor is responsible for inspecting and testing all water system components during site visits, including storage tanks, filters, pumps, softeners, valves, control systems, and pressure vessels. Yes___ No___ Other___ (please explain) The awarded vendor is required to regularly test water quality for the appropriate indicators/parameters, including pH, conductivity, resistivity, and total dissolved solids (TDS). Yes___ No___ Other___ (please explain) The successful vendor shall provide invoices to the University for each service request, which shall include the number of units purchased, catalog number, ordering department, and related purchase order numbers. Yes___ No___ Other___ (please explain) Vendor is responsible for developing and maintaining a service log for each site on campus detailing at a minimum all site visits, repairs, preventative maintenance, and testing performed. Yes___ No___ Other___ (please explain) The awarded vendor shall provide service tickets following the completion of all system repairs and service. Each service ticket must include a unique number, identify the suspected issue(s), and detail steps taken to resolve the issue(s). All service tickets must be presented to appropriate University personnel for signature. Yes___ No___ Other___ (please explain) Vendor is responsible for cleaning RO membranes when the normalized flow decreases by 10% or the overall pressure drop increases by 15% from the initial acceptance test conditions. Yes___ No___ Other___ (please explain) All new components/systems installed shall have a parts and labor warranty for a minimum period of one (1) year. Yes___ No___ Other___ (please explain) Vendor is responsible for providing replacement DI/RO Water Purification System design and installation support as needed. Yes___ No___ Other___ (please explain)
