Provide for a single source contact for the entire service delivery process, from dispatch to the service provider, management of program, to invoice processing and payment by successful Contractor to its service providers. Provide an alternative way to control equipment repair and maintenance costs under one comprehensive protection plan. Consolidate present contracts to a single manageable agreement with one common fiscal year date, thereby projecting a more predictable and fixed budget on corrective and preventative equipment maintenance costs. Provide reduced equipment maintenance cost on Agency’s technical equipment. Improve the timeliness of equipment repairs. Outsource operational functions to save time and costs in administration of such program. Provide management control services consisting of reports listing detailed records indicating corrective and preventative maintenance claims. Reports are to be provided to the Office of State Procurement (OSP) quarterly, and to State Agencies for tracking and evaluation of program’s cost effectiveness. Reduce equipment downtime.
