Specifications include, but are not limited to: obtain an exclusive vendor for the purchase and delivery of specific disposable custodial supplies, including various size/type of paper products and trash liners as listed on the Attachment A Proposal Form. Additionally, as an option, Bidders may provide pricing for soap as specified on the Attachment A Proposal Form. This RFP also includes an advertising component for CHIHCO. The Attachment A Proposal Form lists the average quantity of each product MECA purchases per year. MECA is under no obligation to purchase the quantity listed as our actual quantities ordered will fluctuate based on event needs. Please use these quantities as an indicator of the volume we’ve historically purchased to determine your pricing. Ordering MECA’s preference is to place orders on-line. Bidders shall have dedicated customer service representatives available Monday thru Friday, 8 a.m. - 5 p.m. to handle orders by e-mail, fax, and phone or via Bidder’s process should online ordering not be available. The awarded Bidder shall provide complete training to MECA staff of any company specific ordering process. The bidder shall provide (or make available) reports of order/usage history. Orders will be placed on an “as needed” basis, typically once per week for each facility during the busy seasons for each facility. Busy season for CHIHCO is typically September to May and for CSFO it is March through July. Delivery of product is required within 48 hours of order placement. For these key items, the successful Bidder must maintain a 95% fill rate on the first pass. Historically, emergency orders have been placed on an average of 4 times per year. In the event that an emergency order is placed, it is understood by vendor that if they are notified by 10:00 am, the order will be received by 3:00pm on the same day. This emergency service shall be available 7 days a week, 24 hours a day, and include all holidays.
