Specifications include, but are not limited to: The machines shall be operated during the entire year. In addition to the necessary operation instructions, the Contractor shall provide each machine location with information to the user where malfunction reports, products quality comments and refund requests can be made. The Contractor shall supply products to the equipment a minimum of three days per week Monday, Wednesday, and Friday between the hours of 7:30 a.m. and 5:00 p.m. during the fall and spring semesters. A mutually agreed upon service schedule will be developed during the summer sessions and vacations. If specific locations require more frequent service than three times per week to maintain an adequate product variety, the Contractor will make necessary arrangements to provide satisfactory service, 24 hours per day. The Contractor must provide factory-trained rep