1. Provide comprehensive services necessary for system design and layout, hardware supply, installation, programming, training, maintenance, product knowledge, warranty coordination, and support. 2. Provide a wide selection of highly qualified audio visual service providers. 3. Ensure reliable and continuous availability of critical audio visual and video hardware. 3. Allow MEEC Members from all geographic regions of Maryland to quickly and easily obtain audio visual hardware and service needs. 4. Obtain the best possible pricing for the audio visual hardware and services. 5. Provide superior administrative capability, including state of the art order entry, order tracking, service order tracking, billing and reporting, and warranty coordination. 6. Offer business policies that provide the best value to MEEC Members.