Specifications include, but are not limited to: 1. Vendor(s) receive(s) on-demand requests from Portland Fire and Rescue (PF&R) and Police Bureau (PPB) employees for community member transports originating in the City of Portland. 2. Vendor(s) will be placed on a Permitted Company List and calls for services will be distributed as equally as possible based on availability and ability to fulfill a requested ride. The City must be able to connect with transport dispatchers quickly through a direct phone line- ideally answered within 3 rings. If the preferred company at the top of the list is unavailable, employees will use the Permitted Company List to fulfill the requests. 3. Vendor(s) must be available to respond 24 hours a day, 7 days a week, including holidays. 4. Vendor(s) must arrive on scene within 45 minutes of the request. If a vendor fails to meet the time above, they may be skipped and the next vendor on the list will be called. 5. Vendor(s) must have vehicles available to transport all community members regardless of their physical condition or ability. Vendors must have at least one ADA accessible vehicle in their fleet, and wheelchair transportation must be available and provided upon request. 6. Vendor(s) must have vehicles available that can respond during inclement weather. 7. Vendor(s) acknowledge that they will be transporting marginalized community members which may include those who are houseless and/or have poor hygiene. It is advisable for vendors to have vehicles that allow for easy and quick sanitation after transporting community members. 8. Vendor(s) must transport community members, regardless of physical condition. These individuals will have undergone assessment by first responders and received clearance for transportation, including evaluation using assessments like the Broset violence checklist.
