1) Integrate seamlessly with our existing Unify Hipath 4000 Systems. 2) Automatically track the location of wired and wireless IP phones. a. Describe your automatic phone tracking features and any specific infrastructure requirements. 3) Record calls. 4) Monitor active 911 calls. 5) Display 911 calls in real time on customer TV monitors. 6) Email recorded 911 calls to on-site personnel automatically without manual intervention. 7) Notify on-site personnel of the location of 911 callers on Analog, TDM, IP, UC and wireless phones. 8) Associate remote employee 911 callers with their local PSAP. 9) On-premise solution for routing of local 911 calls via local PRI dedicated circuits. Continuity of Operations. 10) Scalable to accommodate growth. 11) Compliance - must meet E911 compliance regulation. 12) Reporting and Analytics. a. Describe your reporting and analytics capability. 13) Must have capability for County personnel to Administer. a. Add / Delete / Modify DID and non-DID numbers in the database. b. Add / Delete / Modify Building addresses. c. Add / Delete / Modify local and remote extension / employee location specifics. 14) Provide a diagram on how your solution would integrate with the County Enterprise Voice Servers. 15) Provide a diagram on how your solution would route a typical call to the local PSAP starting at the County Voice Servers. 16) Describe reliability and redundancy capabilities. 17) Describe the options for on-site personnel notifications. E.g. voice, screen pops, pagers, etc. a. Describe additional available features included in the notifications. E.g. hazardous materials at the location, etc. 18) Describe the Implementation Plan. 19) Describe how software updates or patches are implemented and any associated cost. 20) List the initial investment required and ongoing licensing maintenance costs. 21) List the cost associated with Administrator training for (3) personnel. 22) Commitment to product through 2030 with development and support. 23) Vendor shall have US based call center and training.
