Specifications include, but are not limited to: 1. Provide a menu of research services such as consultation, survey design, sampling, data collection, analysis, and reporting, with the capability of performing within CareOregon timelines to meet any regulatory or contractual obligations. 2. Provide evidence of working with medical and insurance terminology, have experience with healthcare, including experience with providers and members in the physical, behavioral, and dental benefits spaces. Demonstrate your ability to meet any regulatory or contractual obligations. 3. Produce clear and concise reports, studies, and surveys to measure member and provider satisfaction, including Medicare reporting requirements. 4. Capability to exchange survey data, responses, and findings in machine readable format with CareOregon. 5. Ensure robust data security measures and full compliance with CareOregon’s data security policies. View CareOregon’s data security policies at this link: https://careoregon.org/about-us/vendor-resources. This includes secure data transferring, handling of Protected Health Information (“PHI”), and collaboration with CareOregon’s information systems teams to efficiently transfer member data via secure protocols. 6. Have demonstrable experience conducting market research with vulnerable populations.
