Specifications include, but are not limited to: • Cloud-Native Solutions: Provide an optimized, flexible, secure cloud-native application. • Innovative Technologies: Integrate innovative technologies, such as artificial intelligence, to automate processes and enhance functionality. • Security Frameworks: Implement comprehensive security frameworks to protect the system and its data throughout the project, ensuring effective and robust measures against modern threats. • Easy to Use: Design an intuitive system that is easy for State staff and the public to use. • Configurable Solution: Ensure the solution can be modified quickly and efficiently in response to legislative and policy changes. • Intelligent Design and Automation: Maximize worker efficiency and effectiveness through intelligent design and automation. • Digital Communication: Modernize the system to leverage digital methods for communicating with applicants wherever possible. • Integrated Forms and Imaging System: Minimize data entry and facilitate case review through an integrated forms and imaging system. • Flexible Reporting and Analytics: Provide quick, easy-to-use, and flexible reporting and analytical functionality for users of all levels. • Automated and Ad-Hoc Reporting: Ensure the system supports automated, ad-hoc, and easy-to-use reporting in line with division requirements. • Logging and Auditing: Implement comprehensive logging and auditing of all automated and manual actions. • Data Verification: Integrate address verification and bank verification.
