Specifications include, but are not limited to: 1) Short-Term Chore Services a. Short-Term Chore Services are temporary and designed to support the care recipient in recovery from illnesses or hospital stays, support during life transition such as loss of loved ones, relocation, and other significant life events that temporarily hinder independence. b. Respondent to develop a person-centered work plan that includes services to be provided. Allowable service activities may include but are not limited to: housework / cleaning tasks, laundry, shopping, meal preparation, assistance with bathing, dressing and grooming, eating, ambulating, monitoring client safety, snow removal, packing belongings for a move, arranging for transportation or escorting a client to medical facilities, errands, shopping, or miscellaneous family / individual business or other activities specific to the individual client’s presenting needs. c. Short-Term Chore services may not exceed 48 units of service per client per year. In general, Short-Term Chore is concluded within a six-week period. An extension may be authorized by contacting the DFSS Program Manager and the referring CCU / MCO. 2) Heavy-Duty Chore Services a. Involves the arrangement for extensive cleaning for those clients whose living conditions pose a threat to their health and safety including excessive collection of items. Heavy-Duty Chore service must be provided to all appropriate clients based upon their need for service. b. Respondent to develop a person-centered work plan that includes services to be provided. Allowable service activities may include but are not limited to trash removal, moving and cleaning behind furniture, carpet cleaning, washing floors and walls, assistance with packing and disposal of household items in preparation for a move rearranging or securing household items to prevent injuries or falls, removing large household items and heavy appliances to provide safe pathways. c. Heavy-Duty Chore Services may require the provider to clean: i. Vermin or pest infestations including but not limited to roaches, mice, and bed bugs. ii. Bodily or biological fluids (e.g., blood, urine, feces). iii. Other instances where additional precautions may be warranted. The agency should take the necessary precautions as defined by their policies and procedures to complete the service. d. Heavy-Duty Chore may not exceed 60 units of service per client per year. Heavy-Duty Chore Service will be determined on a case-by-case basis. In some cases, an extension for additional hours may be authorized by contacting the DFSS Program Manager and the referring CCU / MCO. 3) Chore Lawn Care, Snow Removal, Extermination Services a. Provides lawn care, snow removal services and extermination services to homeowners, 60 years and older who reside in the city of Chicago. b. Snow removal services will range from November through March. Specially, it will include sidewalk, and carriage walkway to front stairs, and salting and deicing walkways with a maximum of 10 days of service per client per year. The 10-year snow average in Chicago from 2010-2019 DFSS was 11.6 days. Snowfall in Chicago has been declining over the past several years as well as snowstorms. Since snowfall is variable and unpredictable, funds dedicated to this service may be increased or decreased to other Chore related expenses / activities. c. Lawn care services will be provided during 28 weeks from April through October, every other week (14 weeks). Lawn Care Services will include but is not limited to mowing lawns, moving outdoor furniture to clear walkways for safety, raking and bagging leaves, removing tree limbs and debris from lawn areas, blowing / sweeping grass clippings and debris from curbs, trimming small trees and bushes to clear views from windows, and cleaning gutters. d. Extermination services will be provided with the use of chemical treatments. This service is intended to address bed bugs and other types of infestations including, but not limited to rodents, roaches, bugs, etc. Extermination services may include a hotel stay as needed. e. Clients are eligible for one-year of services and may reapply annually. 4) Discretionary Costs a) DFSS will allow for the selected Respondent to include discretionary costs to aid with the purchase of items and materials that may be used to support the facilitation of Chore services. Allowable costs include: a. Cleaning supplies b. Packing material such as boxes, tape, wrapping bubble / paper, labels, may be purchased if the client does not have the funds to purchase needed material. c. Hotel stays may be available for clients receiving extermination services on case-by-case basis as needed (2-day stay). Maximum reimbursement is $250 per night. The hotel can be chosen at the selected Respondents discretion. Subject to DFSS approval as needed. Additional days require approval from DFSS. d. Dumpsters can be rented on a case–by-case basis for heavy duty chore clients with extreme clutter and or have bulk items that cannot be discarded through the Chicago Department of Sanitation. e. Personal protective equipment (PPE) such as safety glasses or goggles, face shields, masks, shoe coverings, gloves, protective clothing. f. Other moving-related and / or expenses subject to approval by DFSS.