DFA is seeking a secure, web-based, Driver’s License/Identification (DL/ID) Card Printing Solution that will provide the following functions: • Collect digital images and demographic information. • Interface with a web-based solution to store and retrieve information. • Include a facial recognition system. • Include all necessary hardware and software products. • Include professional design, development, and customization services. • Include installation, and transition management including training for State employees. • Print a variety of driver’s licenses and ID cards for the State of Arkansas. • Include a Contractor-authorized, standby, service staff whose priority is to respond immediately when calls are received from any of the State’s Revenue Offices, or card-issuing locations. • Include regular maintenance and supply of all consumables. • Provide a disaster recovery plan.
