Specifications include, but are not limited to: • Review of documents pertaining to a complaint. • Preparation as required such as organizing information, scheduling on-site visits/interviews with parents and school district. • Fact-finding and evidence gathering pertaining to complaint information and allegations. • Generate a written report based on allegations including findings of fact and conclusions as they relate to the allegations in the complaint. • Provide the Special Education Complaints Coordinator with reports that detail the allegations, findings of fact, and recommendations to the Commissioner of Education. • Prepare monthly reports to be submitted in conjunction with each monthly invoice. Each report will itemize the preparation, actions, meeting time, travel time and other activities related to a complaint investigation assigned. • Participate in trainings as provided by the Special Education Complaints Coordinator
