Specifications include, but are not limited to: ORCA-VM-Band3-Qty-301-500 - Annual subscription for Orca Security scanning for a single cloud VM. Provides agentless full-stack visibility using one time, read-only, zero risk, I/S level integration. Orca Security detects and alerts on vulnerabilities, security misconfigurations, and breaches. Pricing per VM when total VM quantity is between 301 and 500. Includes Orca Elite support for a 12 month term (10/19/24 through 10/18/25) with annual payment terms. Quantity 450; As part of this procurement, MHBE shall receive Elite Support directly from Orca. The scope of this support is outlined below: 1. Orca shall inform MHBE through an email of any scheduled maintenance on its side five business days in advance. Such scheduled maintenance will be carried out by Orca between the hours of 2 AM EST – 6 AM EST on Saturdays/Sundays 2. MHBE shall be able to reach Orca through emails unlimited number of times during the business hours of 1 AM EST – 8 PM EST, Monday through Friday 3. Upon receiving a support request from MHBE, Orca shall assign a severity level. MHBE shall be able to request escalation of a support request contacting Orca...
