1. Maintenance and Testing: 1. Perform all standard maintenance procedures, including lubrication, inspection, and parts replacement as needed, to ensure elevators safely and efficiently. 2. Conduct all required state inspections to ensure compliance with safety and operational regulations. 2. Response Times: 1. Emergency Response: Provide immediate response for any emergency situations, such as entrapment or safety hazards, ensuring that technicians are on-site as soon as possible to address the issue. The expectation is that the contractor will respond within one (1) hour of the emergency call. 2. Maintenance and Repair Response: For non-emergency maintenance and repair items, a response time of one (1) to two (2) business days is considered reasonable. If parts are required that are not immediately available, the contractor should promptly inform the City's designated representative of the expected timeline for obtaining parts and completing the repair. The goal is to minimize elevator downtime and keep the City's facilities fully operational. 3. Emergency Phone Monitoring 1. Monitor the emergency phones located in the elevator cars. The contractor will follow the provided call list for any non-emergency calls. 4. Service Documentation: 1. After each maintenance visit or repair, the contractor is required to provide a detailed service report. This report should include: 1. Date and time of service. 2. Location and equipment inspected/repaired. 3. Description of the work performed. 4. Any parts replaced or repairs made. 5. Recommendations for future maintenance or potential issues. 2. Reports should be submitted to Tim Rindlisbach, Sandy City's Facilities Maintenance Supervisor, via email.