The purpose of this solicitation is to establish a contract for shelter staffing services to support Pierce County Department of Emergency Management (PCDEM) operations of Pierce County's shelters. The contractor will be responsible for providing qualified and experienced staff members who will assist with the day-to-day operations of the shelters, ensuring the safety and wellbeing of the shelter residents. Detailed Specifications: A. Qualifications: The staff members provided by the contractor must meet the following minimum qualifications: o Minimum high school diploma or equivalent o Prior experience working in a shelter or similar environment o Knowledge of applicable safety regulations and procedures o Strong communication and interpersonal skills o Ability to multitask and work under pressure o Sensitivity to the needs of the homeless population B. Staffing Levels: The contractor must be able to provide a sufficient number of staff members to ensure 24/7 coverage at all shelter locations. The staffing levels will be specified in the contract and may vary based on the specific needs of each shelter. C. Training: The contractor is responsible for ensuring that all staff members receive appropriate training to effectively carry out their duties. This includes, but is not limited to: o Training on shelter rules and regulations o Training on emergency procedures and response o Training on conflict resolution and de-escalation techniques o Cultural competency training