The responsibilities of the CNAs shall include, but not be limited to, the following: 1. Recruiting and assisting CRPs in developing and submitting proposals for Set Aside contracts for suitable products and services; 2. Facilitating the distribution of subcontracts among CRPs; 3. Managing and coordinating the deliverables of service under Set Aside contracts, including quality assurance and general administration of subcontracts with CRPs; 4. Handling complaints and ongoing customer relations with agencies of this State; 5. Educating and training CRPs to improve the quality and cost-effectiveness of services described in Set Aside contracts; 6. Promoting the increase in supported employment opportunities for persons who are visually impaired or who have other disabilities; 7. Marketing products and services to potential consumers; 8. Researching and developing products and services; 9. Producing content that the Commission may consider for inclusion in its annual report and in other public relations materials or submitting information to the Commission that may be included in the Commission's annual report; 10. Preparing accurate purchase orders and invoices for those Set Aside contracts mentioned by the CNA; 11. Making payments to CRPs in a timely manner; and 12. Other duties as designated by the Commission.