1. Inmate Telephones - a. Shall include without limitation, collect, pre-paid collect, paperless debit interface with commissary provider, international collect calling, free calling to specific services. b. All phones must be ADA compliant, hearing-aid compatible, and have volume control. i. All phones and phone accessories must be correctional grade equipment. c. All phones will have the ability to capture continuous voice biometric information. d. All phones must have the ability to use an integrated PIN assignment and management function that allows all inmate callers to be identified. i. The Inmate PIN number must interface with JMS to automatically add or change PIN data. e. Calls must be recorded and available for review for a minimum of one (1) year. f. Call logs and records must be maintained for a minimum of seven (7) years. g. Must include an option for attorneys to request non-recorded calls with clients. h. All rates must be compliant with FCC, state, and local guidelines. i. The reception quality shall meet telecommunication industry standards and shall be at least equal to the quality available to the general public. j. Must have the ability to assign a set number of free calls to each inmate account. A minimum of three (3) free calls will be applied to each account to allow inmates to contact an outside party upon being booked into the jail. These calls will be available to be utilized on all inmate phones. k. All phone calls will contain a recorded message informing both the outside party and the inmate that all calls are recorded and subject to monitoring. l. All audio prompts on the phone must be available in at least English and Spanish. m. A minimum of three (3) portable phones will be provided for use throughout the facility. The portable phones must be attached to cart allowing it to be transported throughout the facility.
