Subscription Center Redesign Requirement Analysis: Collect and document requirements for the redesign of the Subscription Center through meetings with stakeholders and articles already developed by UMass team. Requirements should also take into account the architecture of a multi-org connector strategy. Solution Design: Develop a design for the Subscription Center as outlined in the collected requirements and objectives above. Documentation: Prepare comprehensive documentation outlining the configuration, features, and functionalities. Knowledge Transfer: Provide basic training to key stakeholders on the redesigned Subscription Center and associated integrations. Multi-Org Marketing Cloud Strategy Requirement Analysis: Collect and document requirements for a strategy for connecting multiple Salesforce orgs to a singular Marketing Cloud instance. Solution Design: Develop a design for connecting a singular Marketing Cloud instance to multiple Salesforce orgs as outlined in the collected requirements. Documentation: Create documentation detailing the multi-org Marketing Cloud solution which should include architecture designs and implementation strategy. Knowledge Transfer: Conduct training sessions for relevant personnel on recommendations for implementing and maintaining the multi-org Marketing Cloud solution.