The selected vendor will provide a paratransit software solution that includes the following features and functionalities: • Ride Scheduling and Management: o Enable efficient scheduling of paratransit rides. o Provide tools for managing ride requests and appointments, cancellations, and adjustments. • Route Optimization: o Implement advanced algorithms to optimize routing and reduce travel times. o Ensure minimal wait times and efficient allocation of resources. o Incorporate GPS tracking and turn-by-turn directions on a tablet or other vehicle mounted device, optimized from a transit perspective to consider the approach of a bus. • Real-time Dispatching: o Provide a desktop-to-tablet application for seamless communication between dispatchers and drivers. ▪ Trip booking and administration • Shift Scheduling • Real-time appointment updates • Route changes • Driver Scheduling • Other essential information ▪ Vehicle Management • Driver Vehicle Inspection Reports (DVIR) • Seating capacity • Mobility device capacity
