Specifications include, but are not limited to: The University of Wisconsin-Madison requests proposals for the purchase of Elevator Maintenance and Repair Services. There are four University departments responsible for maintaining campus elevators. They are the Physical Plant Electric Shop, the Division of University Housing, Athletics, and the Wisconsin Unions. A.1. Contractor must perform all maintenance on site unless University grants permission to remove equipment from site. A.1.1 Contractors must have access to replacement parts within 48 hours to service all machines they propose to service under this solicitation. A.1.2 Service calls will have a one hour or less response time. The service representative shall complete the Logbook and notify the ordering department of the report indicating the service performed. The Logbook must be signed by the contractor in charge of the machine. Contractor shall provide unlimited call-back maintenance service during normal business hours. A.1.3 Contractor must complete all maintenance or repair services within one day of the initial call when requested. The service representative shall provide the ordering department a copy of a dated service report indicating the service performed. If Contractor cannot complete all services within this time, the Contractor must provide a progress report of the repair to the department. A.1.4 Expected Maintenance: This is a complete service contract so all items necessary for the proper functioning of the elevator system shall be maintained by the contractor. i.e. (Including but not limited to): A.1.4.1 All driving machines A.1.4.2 All controller parts and boards A.1.4.3 All PI, call lights, cab lights, and hoist way lighting
