Be capable of providing up to 25 One-to-One and/or Two-to-One Aides within five (5) Business Days of a request from the Contract Monitor. However, the Contractor shall not be required to provide more than 25 Aides. There is no minimum or maximum number of days for the individual One-to-One and/or Two-to-One assignments but the typical assignment ranges from 1 day to 210 days in the CEC. Have a full operational office and staff in the Baltimore Metropolitan area to include at least one full time staff member responsible for the daily operations. Provide One-to-One and/or Two-to-One Aides who have obtained a high school diploma and/or GED and have at least 1-year experience working with individuals with disabilities. Maintain personnel records of each One-to-One and/or Two-to-One Aide providing service to the CEC. Personnel records should include, but not limited to, personal ID (i.e. SSN) criminal background checks and drug testing, proof of required hiring criteria. Copies of documents must be made available to the State upon request. Ensure that One-to-One and/or Two-to-One Aides arrive in appropriate attire as specified in the RICA – Baltimore Dress Code Policy RI.DRS.0823. Clothing must be clean and in good repair. Clothing that is too revealing is not permitted. Undergarments must not be visible. Shoes should be of a type that would not impede mobility in an emergency or contribute to accidents and/or injuries. Jewelry and accessories should be kept to a minimum. Hats, visors, hoodies and other non-religious headwear are not permitted. No clothing is permitted that advertises or depicts obscene language, religious/political images, drugs, tobacco products or alcohol; this includes jewelry. Clothing that is controversial or disruptive should also not be worn.