The Citadel Dry Cleaning and Laundry Services serves the Corps of Cadets (2,300), students, employees, and the public. The department cleans a variety of garments including cadet uniform items, military uniform items, and civilian apparel. The Citadel seeks to enter into an agreement with a local company for dry-cleaning services on an as-needed basis. This scope of work document outlines the requirements and responsibilities for the pick-up, cleaning, and delivery of uniform items and garments at 3 Courvoisie Avenue Charleston, SC 29409 (Dry-Cleaning and Laundry Services). This service is intended to be used only when Citadel Laundry and Dry Cleaning Equipment is not operational. The Citadel intends a one (1) year agreement with four (4) options to renew. 1. Turnaround Time: maximum of two business days. 2. Billing: Vendor shall maintain adequate records of items serviced, including the pick-up and return dates, and bill The Citadel monthly. 3. Quality Control: Finished work must meet the requirements of The Citadel. Unacceptable work shall be returned to the Vendor for proper cleaning, at no cost to The Citadel. Replacement cost of lost or damaged items will be deducted from payment to the Vendor. 4. Pick-Up: The Citadel will place items in a suitable Vendor provided bag and include a list of contents. Vendor will pick up items from 3 Courvoisie Avenue Charleston, SC 29409 (DryCleaning and Laundry Services). When items are picked up the Vendor will verify inventory with The Citadel staff. Pick-up and drop off will be done by noon daily. 5. Return: All items will be returned on hangers and bagged by individual customer. Vendor will return all items to 3 Courvoisie Avenue Charleston, SC 29409 (Dry-Cleaning and Laundry Services). When items are returned the Vendor will verify inventory with The Citadel staff...
