Develop a new website for Nashville International Airport, currently found at www.flynashville.com. Expected launch date for new website: July 1, 2025 Specifically, the overall project goals are to: Produce a website that is user-friendly with emphasis on easy navigation and clean layout – structure, intuitive menu system Modern look and feel and captivating imagery Use the latest standards for web design Responsive page load times with a three to five seconds Ease of access: The needs of the personal travelers’ journey – keep the passenger in mind that will help them plan and know what to expect; airlines, ticket counters, parking, information center (in person and virtual) Compatible with all web browsers Website to be optimize for mobile devices Robust search engine Easily identifiable content and information for those with disabilities (including hidden disabilities, i.e. Sunflower Program Maintain proper page layout regardless of screen resolution Accommodate customer feedback and/or testimonies, surveys Integration with other/current applications used by BNA – Parking Lot Counts (with the future of reserved parking), Security Wait Times, Flight view, Shuttle Bus Tracking and multimedia sites Links and integration with our social media platforms Implement a user-friendly content publishing process; should also include content approval workflow Website to provide extensive role base access – i.e. administrative, non-administrative security, reviewer Must integrate with single sign on/SAML Website to use the latest encryption standards Website must maintain accessibility features to include languages, audio, hearing and visual impairment Hosting provider to partner with cybersecurity vendor to provide protection for the website and defend off cybersecurity attacks Website hosting provider to maintain a vulnerability management program to ensure the website is secure as possible at all times, i.e. apply necessary system patches, application patches and software development deficiencies Ensure Backup and Recovery Solutions: Regular backups and a recovery plan are critical for preventing data loss. Must provide both a development website for testing – separate from the production website Virtual mapping capabilities – “the guide a passenger through their journey at BNA.” Add to home screen bookmark for mobile devices Support and Maintenance Plan: Ongoing support ensures the website remains functional and up to date. User Testing and Feedback Loop: Testing with real users ensures the website meets their needs and provides a way to make ongoing improvements. Provide sitemap showing the structure of the site and linking to every page in the site Maps of interior structures and roads with wayfinding Business Opportunities posting application with signup for attachments Website should provide home screen emergency notification banner and special alerts Provide a platform to Incorporate calendars for arts and music events, upcoming events, and all art exhibitions at BNA – temporary and permanent Scalability and Futureproofing: Ensuring the website can grow and adapt is vital for long-term viability. Compliance with Regulatory Requirements: Ensuring legal compliance is important but may be less immediate depending on the nature of your audience and data handling.
