Task I: Work with the Department and Charter staff to create a statistically valid survey. Task II: Develop and conduct a statically valid survey of a representative sample of randomly selected households that measures, with regard to Public Educational Government (“PEG”) access, attitudes and behaviors such as, but not limited to, subscribers’ satisfaction, awareness, and use of PEG access for two PEG AMO (“Access Management Organization”) territories. Produce an interim report of survey outputs. The territory includes the City of Barre and the Towns of Barnet (including Passumpsic), Barre, Berlin, Bradford, Burke, Cabot, Calais, Chelsea, Concord, Danville, East Montpelier, Groton, Kirby, Lyndon, Marshfield, Newbury (and Village of Wells River), Orange, Peacham, Plainfield, Royalton, Ryegate, Sheffield, St. Johnsbury, Sutton, Tunbridge, Washington, Waterford, Wheelock, Williamstown, Woodbury, and Worcester Task III: Develop and conduct a non-scientific survey of the educational, governmental, and non-profit organizational sectors in the PEG AMO service territories that measures the organizations' communication needs, and other needs that may have reasonable cable-related communication solutions. Produce an interim report of survey outputs. Task IV: Work with Department staff to plan two or more in person or hybrid focus groups. Facilitate and record feedback by participants for each focus group. Task V: Analyze the data from surveys and focus groups and prepare a final report for the Department to use as testimony. Task VI: Consultant may be called upon to testify at a Public Utility Commission hearing on the methods used to collect data, and on the analysis and results of its surveys, focus groups, and final reporting. The testimony may be live or in a prefiled written format.
