Features included in the Employee Assistance Program Plan Design proposed by and to be provided to the District by Offeror will include: 1. Employee Assistance Program Services will be available to all regular employees who work at least 20 hour per week, to their spouses and to their dependents. 2. Employee Assistance Program coverage will begin the date of employment. 3. Employee’s Spouse and all Dependents will be eligible to utilize the Employee Assistance Program Services. 4. Offerors will have a licensed and/or credentialed counselor available 24 hours per day, 7 days per week, to handle any after hours or emergency phone calls. Offeror will provide Face-to-Face counseling sessions or virtual counseling sessions during normal business hours, Monday through Friday, 9:00 A.M. to 8:00 P.M. Saturday appointments will be scheduled upon requests. 5. Emergency telephone, face-to-face counseling and virtual counseling will be available nights and weekends...
