• Turnaround time for negative drug screen results should be no longer than twenty-four (24) hours. • All positive results need to be reviewed directly by the Medical Review Officer (MRO) and complete a donor interview and receipt of prescription information, if applicable. • To manage our pool of eligible participants: Perform pre-employment testing Perform random selections and testing Return-to-duty testing Post-accident testing Reasonable suspicion testing Follow-up testing • Provide all reports by email attachment that is encrypted: Management Information System (MIS) Certification of Enrollment Selection and selected participants Result List Follow-up testing List of employees in system Semi-annual report for Pool and Drug Summary • Manage all files/documents via a cloud-based solution in accordance with FMCSA requirements. The cloud-based solution shall: Comply with all State of Vermont policies/procedures and requirements. Seamlessly integrate with all state and federal databases. Provide cloud-based access at various levels. Provide cloud-based access at various locations in order to access required FMCSA Driver Files. Provide current and new supervisors with instructional orientation for using the cloud-based solution. Files shall be archived in accordance with all applicable local, state and federal requirements. • Provide online Computer Based Training (CBT). • Available twenty-four (24) hours a day/seven (7) days a week for emergency response. • Utilize database software that allows the Contractor to manage Public Transit Provider’s employee’s drug screen result records. • Ensure that all required testing percentages are met each quarter and annually: 621 Public Transit employees which fall under the FTA Safety-Sensitive Category rules (50% for Controlled Substances & 10% Alcohol) • Oversee and track “Follow-Up” programs - as related to overseeing Substance abuse violations and referrals to a Substance Abuse Professional (SAP) for those agencies that allow employees with violations to return to safety sensitive duty after completing the program requirements per agency D&A policy. • Complete annual Management Information System (MIS) reports for each facility and email as a PDF attachment to the Designated Employer Representative (DER). • Ensure all testing is handled consistent with Federal regulations as well as drug and/or alcohol policies. • Immediately contact DER by telephone, in the case of positive results.