1. Upon assignment of a case by the Governance Unit, conduct proceedings as mandated by statute and set forth in the Hearing Officers’ Guide to Administrative Process. 2. Maintain accurate file management and timely invoicing system for all administrative hearings as directed by the Governance Unit and detailed in Hearing Officers’ Guide to Administrative Process. 3. Maintain confidential computer and telephone communications. Utilize a state issued email account for administrative hearing purposes. 4. Maintain accurate electronic recording/record of all administrative pre-hearings and hearings. 5. Conduct pre-hearing conference with parties to hearing. Discuss in detail items in Pre-hearing Checklist at pre-hearing conference and memorialize in pre-hearing order as directed by the Governance Unit. 6. Explain subpoena process to parties. Issue subpoenas as necessary. 7. Ensure all administrative hearings are held within statutory deadlines unless Hearing Officer grants continuances for specific extensions of time. Any such extension must be documented immediately by the Hearing Officer who will indicate in writing who requested extension, when the extension was granted, the reason for the extension, and the new end date by which a decision will be rendered. 8. Make written findings of facts following the hearing; if parties submit written findings ensure the written findings are redacted by parties. 9. Make written rulings of law following the hearing; if parties submit written rulings of law, ensure the written rulings of law are redacted by parties. 10. Issue timely responses to all motions/continuance requests of the parties.