Consultant will maintain in-depth, current knowledge of Program rules, policies, and procedures including, but not limited to, technology planning, procurement and contracting requirements, the current and previous Eligible Services Lists, the application and invoicing processes and Program Integrity Assurance (PIA) reviews, and audit and appeal procedures. The successful Proposer will also provide BCSD with technical support and a web-based electronic management system for the required forms and records for all facets of BCSD’s participation in the E-rate processes and its compliance with the Program’s current document retention requirements. Consultant will provide regular updates on Program rules and immediately notify BCSD staff of any significant changes.