There are currently eight (8) existing Public Safety Answering Points (PSAPs) in the South Texas Region. Currently, eight (8) PSAPs are served by the Intrado Viper VoIP 9-1-1 ANI/ALI system. 9-1-1 call mapping is provided by Intrado’s Spatial Command and Control (SCC) product. These PSAPs are connected by Virtual Private Network from the remote sites to the two (2) main host sites. The goal of the 9-1-1 Regional Administration is to provide the most efficient Next Generation E9-1-1 service in a timely manner within budget. The 9-1-1 Regional Administration is also interested in remote host and cloud-based SaaS models that could provide redundant, geographically diverse servers. 4.0 SYSTEM REQUIREMENTS: 4.1 9-1-1 Position Hardware – 26 positions (Please price position hardware but the 9-1-1 Regional Administration reserves the right to purchase this hardware locally to meet the vendor’s specifications). 4.1.1 All workstations should come with the latest version of Windows software installed with up-to-date patches. 4.1.2 Monitors with mounts, per position. 4.1.3 External multi-functional keypad 4.1.4 External interface to logging recorder at each PSAP