A. SCOPE OF WORK. The types of uniforms and numbers shall be furnished in accordance with each department’s choice of type and color. The Service Provider will be required to replace old uniforms with new or like-new items as needed at no cost to the City. Each employee receiving clothing will have inventory as listed in the bid which includes items to wear, items to be cleaned and one extra. Initial delivery of uniforms will consist of one (1) week’s supply with the remaining sets the following week. Each employee uniform will be hung individually on hangers and bagged separately. Uniforms shall be clean, fresh and unwrinkled. The Service Provider shall furnish at the start of the program, all brandnew uniforms for all employees in the program, and thereafter, replacement uniforms from the company’s “A” stock during the contract period. “A” stock means best quality, not distinguishable from a new garment, typically brand new with little to no visible wear. UNIFORMS SHALL BE NEW AT THE BEGINNING OF THE CONTRACT AND REPLACED WITH ONLY TOP GRADE UNIFORMS. B. Qualifications. All work listed shall be performed in a thorough and professional manner and in accordance with accepted industry methods and practices. All work shall be in strict compliance with all local and state codes, ordinances, laws and policies. The Service Provider shall provide an adequate number of competent, properly trained personnel with sufficient supervision to provide the required services at all times. The Service Provider shall provide all personnel with a complete set of specifications and schedules to ensure all required services are completed. All tools, equipment and supplies shall be provided by the awarded firm and shall meet all applicable local, state and federal standards. C. Initial Measurements/Issuance of Uniforms. The successful Proposer shall promptly take measurements of all personnel to be uniformed within two weeks after notice of bid award. The City will provide for as many affected employees as possible to be present. A make-up date shall be scheduled shortly thereafter for measuring those employees who were not available on the previous date when measurements were taken. Each employee receiving clothing will have inventory as listed in the bid that includes items to wear, items to be cleaned and one extra. Initial delivery of uniforms will consist of one (1) week’s supply with the remaining sets the following week. D. Service Frequency. Service Provider shall provide quantities as indicated on a weekly, bi-weekly or monthly basis as requested by the City. Any shortages will be remedied within 24 hours. Service Provider is responsible for pick-up and delivery of all rented/leased items during regular business hours 7:30AM-3:30PM. Service Provider will supply soiled laundry container(s) and shop towel cans. E. Laundry Service Holds. The City will notify Service Provider if an employee will be under an extended leave for more than two (2) weeks. The Service Provider shall put that employee’s uniforms on hold for a stated period of time or until notified that the employee has returned. Service Provider shall not charge any rental for said hold period. Additionally, Service Provider shall provide the City a credit equal to the appropriate charges on Appendix D, if an employee does not turn in any garments for a period of more than two (2) weeks. F. Uniform Material. Where major variances in quality exist between proposed items, (e.g. 65% cotton/35% poly blend items presented as equivalent in quality to 100% cotton) the City will be the sole judge in determining acceptable equivalencies and substitutions. Samples are required and shall be furnished at no charge and will be held by the City for the duration of the agreement.
