1. The proposer shall provide the Ballpark with access to online ordering. The proposer will confirm the receipt of all orders. Items shall be shipped in their original manufacturer’s packaging. Invoices shall clearly show quantities, unit price, and unit breakdowns for all items billed. Each item shall have its own line on the invoice. 2. Successful proposer shall have an account representative assigned to this agreement and coordinate the agreement with the City. The account representative shall be able to track orders, provide information on new products, be authorized to issue credits, and to attend meetings pertaining to this contract. The account representative must be available by phone or email and can be easily reached for rush orders. The representative must respond to rush order requests within two (2) hours during normal business hours.
