1. Security and Compliance • PCI DSS Compliance: o Must be able to provide evidence of compliance with PCI/DSS. Include your AOC Attestation of Compliance or ROC Record of Compliance. o Must have a Validate P2PE for in-person payments. Please provide the name of the solution and the PCI/DSS number. o The solution must integrate with Anthology’s Student software and Modern Campus’s Workforce & Community software. • SSL Encryption: Must be able to provide documentation for your Secure Sockets Layer (SSL) certificates. • Tokenization and Encryption: Software must use tokenization and encryption methods to store and process sensitive payment information securely. • Fraud Detection: Must have methods to prevent fraud. Examples include advanced fraud detection mechanisms like Address Verification Service (AVS), CVV validation, and IP address tracking. 2. Integration with College Systems • Student Information System (SIS): The payment gateway must integrate with Anthology’s Student and Modern Campus’s Workforce & Community software and provide the validated P2PE solution referenced in Section 1. • ERP System: The integration with the college's ERP systems Anthology Student and Modern Campus’s Workforce & Community software must be able to handle non-student payments, refunds, and reconciliation. 3. Payment Options and Flexibility The Term "Offer" Means Your "Bid" or "Proposal". Solicitation Number must appear on your quote. Solicitation Number: GTC-24-10-307RFQ Date Issued: October 31, 2024 Procurement Officer: Kristal Doherty Phone: (864) 250-8417 E-Mail Address: Kristal.Doherty@gvltec.edu Mailing Address: PO Box 5616 Greenville, SC 29606 • Multiple Payment Methods: Must provide a variety of payment methods, including credit/debit cards, ACH (Automated Clearing House). • Recurring Payments: The system must support recurring payments for tuition or scheduled payment plans. • Mobile Payments: The system must support mobile transactions, allowing students to make payments via smartphones. 4. User Experience • Easy-to-Use Interface: The interface for students, faculty, and administration to make payments, issue refunds, and view payment history - College staff must be able to see the same information as the student. • Mobile Compatibility: The system must support mobile payments, ensuring a smooth user experience on all devices. 5. Reporting and Analytics • Customizable Reports: The solution must provide detailed financial reports, including payment status, settlement reports, and reconciliation the gateway provides. • Real-Time Monitoring: The gateway must provide the ability to monitor transactions in real time for operational efficiency. • Data Export: The solution must provide the ability to export transaction data into formats the college uses for reconciliation, such as Excel or CSV.
