1. Initial Assessment – Compile/update inventory of all information technology related assets, assess system architecture and current processes, and make recommendations for improved citywide IT system performance. 2. Assist the city in identifying and purchasing licensing for Microsoft 365 Government. 3. Exchange server/email – Maintain and update as needed. 4. Domain Controller – Maintain and update as needed. 5. File Server – Maintain and update as needed. 6. Cloud-Based Firewalls – The city currently has several firewalls to manage its local network security, including a site-to-site VPN used city-wide and specifically Police to access Police applications hosted at its 911 Center. 7. Telephone Network environment – The City of Oak Harbor currently used Ring Central as its telephone provider. While maintenance of the telephone equipment is outside the scope of this RFP, the vendor will be required to maintain the network topology that the phone system requires for its continued operation.