Service, Assembly & Maintenance Requirements: Due to security concerns and firmware code controls & validation, unless the bid specifically calls out an exception, we will not accept third party maintenance programs, device assembly or services at this time. We will only accept maintenance, assembly and repairs from the original manufacturer or badged employees of the original manufacturer if the work is to be performed onsite. Software Requirements: Vendor must provide the specified software product (part number), license and is an official reseller authorized to sell the product from the manufacturer. The product should be new in original packaging, certified from the manufacturer with full warranty and support. The product should be of the latest software version. The product should be at the highest level of encryption and not impacted by encryption laws or policies of other countries but is intended for resell within the United States of America and matches the encryption levels that the manufacturer produces for resell in the United States of America. All vendors must comply with all other requirements found within the bid information. Failure to be validated by the manufacturer as an authorized reseller in good standing of the product or any evidence of software tampering will disqualify the vendor and void all agreements. If the software media is to be downloaded as the source of installation, the download must originate from verified servers hosted by the software manufacturer and be directly downloaded from the software manufacturer, not from a third party or other hosting services to prevent product contamination. Description: S-PREM-18-RNWL The Premier package is designed to address mission critical environments as it provides a comprehensive 24 x 7 coverage period. Service Serial # FCCD0
