The purpose of this RFI is to explore what types of social media management tools exist today. This RFI solicitation seeks responses from vendors who can offer information about a social media management tool which meets the criteria and objectives detailed below. Account management Manage at least 60 teams with 150 seats Monitoring for disconnected accounts Varying levels of access/management (administrator, publisher, author, etc.) Social listening and omnichannel keyword monitoring API for CRM API for chatbot or Live Agent Publisher and content calendar Digital asset management/library Smart scheduling Workflows and automations AI integration/content suggestion Link in Bio feature Canva or digital asset creation tool Hashtag suggestions Carousel publishing Notifications when items publish Automatic link shortener Ad purchases Social advertising Reporting and analytics Organic social media Engagement performance Competitive intelligence reports Dashboards for analytics Google Analytics integration The following social media accounts (including but not limited to) X Facebook Threads Vimeo YouTube Instagram Social media archiving
