A. Contractor shall sign-in/out with the Facility Supervisor upon each service call to provide verification the service has been provided. B. Routine service to be performed quarterly. Contractor shall notify the Facility Supervisor of the date and time the service is to be performed one (1) week prior to the actual work. C. All work shall be performed during the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday, unless permission is granted by the Facility Supervisor. D. If needed repairs are discovered during routine maintenance, contractor shall provide a legible, detailed proposal to repair the equipment. This will include equipment to be repaired, parts required, cost per item, substantiation of Manufactured suggested retail process, the estimated number of hours required to complete the repairs. All repairs will require prior approval by the Headquarters CHP Facilities Coordinator. E. All invoices for miscellaneous repairs must be sent with the appropriate accompanying documents to the Area offices for signature. Invoices must be legible and completely itemized, including the parts used, cost per item, substantiation of MSRP, number of hours for labor (and rate per hour), and sales tax. Invoices that are not legible or are incomplete will be disputed. F. All quotations for additional services not covered under this agreement shall be provided to the state at no cost to the state. G. Contractor shall take all necessary precautions to protect service locations. Any damage caused by Contractor to state equipment, materials, or other priority shall be repaired or replaced by Contractor to the satisfaction of the state at no cost to the state. The state may, at its option, repair any damage and deduct from Contractor the cost thereof. H. Contractor shall take measures to see that all materials left as a result of the work shall be removed from the service site. All replaced parts shall be verified prior to removable CHP Area personnel. I. A miscellaneous service request requires a response by Contractor within four (4) hours to the appropriate location. J. No extra charge for any work or material will be allowed unless the same has been ordered in writing by the Headquarters CHP Facilities Coordinator
