WOU is seeking sealed, electronic proposals from experienced firms in order to establish a contract through competitive negotiation for providing Bookstore Management Services for students, faculty and staff of Western Oregon University. The current Bookstore is in the Werner University Center. The second-floor bookstore space has roughly 6,668 square feet. The main floor, including some employee work stations, is 6,281 square feet, offices with doors are 298 square feet, as well as an employee storage area that is 89 square feet. The space, itself, is mostly sheet carpeted, with a main walkway that is finished linoleum. There is a bank of floor-to-ceiling windows visible to Monmouth Avenue. The first-floor bookstore warehouse is 2,603 square feet. This is the receiving area for the bookstore directly off the Werner University Center loading dock. There is a work station area for employees that is carpeted, with the rest of the floor being concrete. Blueprints or CAD drawings of all space allocated to the bookstore are available upon request. Presently, the bookstore utilizes: 2 TCx 800 registers 3 4818-T10 registers (which will need to be updated next year, as they cannot support Windows 11) 2 Verifone MX915 terminals (which will no longer be available to use after 2025 as Verifone is discontinuing their entire line) 3 Ingenico Lane 7000 CL terminals Student and Third-party billing (manual process). A. Program Objectives The University is seeking a qualified contractor to furnish management, equipment, goods and supplies necessary to manage and operate a professional bookstore that will provide the highest caliber of services to the University community. The University’s overall goal in soliciting a Contractor to provide bookstore management services is to enhance and improve upon the level of financial effectiveness, services and satisfaction currently being provided on campus. It is essential that the bookstore be managed with maximum sensitivity to the needs and concerns of our students, faculty and staff. Products, prices, and services must promote confidence that the University community is obtaining the best possible combination of quality, customer service, and price.
