System Expectations and Scope The solution must comply with these basic requirements: • A cloud‐based interface utilizing the Software as a Service (SaaS) model • Web‐based solution with responsive design for records access and processing. • Include an online portal accessible to staff and public, providing ability to apply for permits, submit electronic plans (via Bluebeam integration), pay related fees, schedule inspections, check status, and other related functions. • Scheduling/task management within the systems and/or writes to calendars. • Enterprise integration achieved through built‐in configuration tools, APIs, standards‐based ODBC and/or batch file processing. • Ability to configure: fee structures and calculations, fields, types of permits, changes to regulations, workflows/approvals/routing. • Ability to automate recurring tasks like renewals of Rental Licenses or Inspections • Ability to customize workflows to City standards, processes and resource levels. • Ability to manage timelines, reporting and tracking in accordance with SB 5290 • Ability to integrate with Central Square’s Finance Enterprise to include alignment with prioritybased budgeting requirements. • Ability to integrate w/ Washington State contractor database • Ability to integrate w/ Bluebeam. • Ability to interface w/ Laserfiche. • Ability to interface with Civic Plus (See-Click-Fix) • ESRI GIS integration, ability to integrate with published map services • Ability to create mailing lists from the GIS interface from a specified area and custom radius, by parcel and/or address to include location address as well as assessor owner address. • Mobile responsive interface for field staff to include route planning and inspection scheduling • PCI compliant, integrated cashiering/point of sale with online and in‐person components that include “shopping cart features.” • Auto form notifications/updates/notices to change plans, etc., via email. • Automate workflows to comply with business rules, notifications, and record requirements. • Produce user defined reports (internal) that enable data point inquiry throughout the system’s database and inclusion of data elements from any tables therein. • Database manipulation through scripting to support mass update, insert, delete as well as programming and data analysis. • Well developed canned reports, ability to write custom reports with user friendly report writer, and ability to interface with standard report writers (ex; Microsoft Power BI, SSRS) • Azure Single Sign On • Clearly defined service and system availability targets with recourse. • Clearly defined roadmap for the product • Intuitive User Interface • Fully supported Production (Live) environment along with a Test/Trainer environment with updates/refreshes supplied on a regular basis • Ability to migrate and retain historical permit and parcel information
