The Department of Agriculture is seeking maintenance for a Thermo Orbitrap Exploris Hybrid Quadrupole-O. Maintenance must include: - Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time or 3 business days. - Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools. - One (1) scheduled annual standard preventitive maintenance visit (standard PM kit included) - Access to Unity Lab Services Online Knowledge Base - Software and firmware updates upon request and in conjunction with a scheduled preventive mainttenance or corrective maintenance visit
