The Durham Housing Authority (DHA) requests proposals from qualified firms to bridge the gap, as DHA's transitions from Tenmast to Yardi. The selected vendor would ensure that the software and systems are effectively implemented and integrated into DHA’s business processes. They will work closely with DHA departments to understand their operational requirements and tailor the implementation process to meet these needs, often translating technical requirements into user friendly information. Selected vendor would need knowledge of regulations and best practices to improve DHA standard operations procedures. Their role encompasses project management, client training, integration support, and the finetuning of systems to optimize performance and user adoption.