Our objectives include reducing costs by replacing legacy services with cloud-ready alternatives, enhancing efficiency through robust APIs and advanced security features, and achieving FCC compliance with 911 capabilities for remote and on-site locations. The scope of work requires vendors to deliver secure, scalable SIP and TDM connections, shared voice resources, advanced 911 integration, and APIs for self-service management. Flexible contracting, billing options, and fraud prevention mechanisms are also essential components of the proposed solution. Durham Public Schools is also seeking proposals from qualified vendors to provide a comprehensive, fully managed solution to replace approximately 160 POTS (Plain Old Telephone Service) lines with a modern communications service. The proposed solution should align with our goals of simplifying communication processes, improving reliability, and reducing operational costs. The objective is to transition from legacy POTS line technology to an advanced, easily managed communication platform to increase operational efficiency. The selected vendor will provide a managed service to support POTS line applications such as: • Elevators • Fire alarms • Fax machines • Security systems • Other critical infrastructure...
