1.0 Offeror Preparation Plan: Offeror shall research, contact the manufacturer, interrogate the appliance, record and document the following findings and provide the results to ERS IT. 1.1. Ensure that ERS has the required licenses, valid & current support contracts with Veritas to support this engagement 1.2. Document current ERS NetBackup appliance and software settings and configurations, including documenting ers current backups configured and utilized. 1.3. Document the process for data transfer, backup and restoration of the appliance and software configuration. 1.4. Document the upgrade process including initial, intermediate and final steps to be used per software versions with any and all required firmware updates or NetBackup Emergency Engineering Binaries. 2.0 Offeror Installation and Validation & Confirmation: 2.1. Download, verify and prepare required software versions from manufacturer's website and install to ERS 5240 units. Install, configure, test and validate installation of Veritas Netbackup Software in an incremental process per manufacturer instructions and provide system firmware updates as required. 2.2. Create/validate backup of the initial appliance configuration and software state. 2.3. Deploy and validate intermediate appliance software version. 2.4. Create/validate backup of the intermediate appliance configuration and software state. 2.5. Validate and deploy final appliance software version. 2.6. Apply and validate relevant NetBackup Emergency Engineering Binaries.