The Contractor shall furnish to the HCDA all supervision, labor, equipment, tools, supplies, material, and services to satisfactorily provide property management, janitorial, landscaping, repair and maintenance services for the Premises in accordance with the provisions, specifications, General Conditions, and procedural requirements stated in this IFB (collectively, “Work”). Work shall include the following: A. Property Management 1) The Contractor shall be the primary point of contact for the Premises and shall respond to all tenant requests, inquiries, and complaints on a 24/7 basis regarding the Premises. Any inquires or complaints that the Contractor is unable to directly address or remedy themselves shall immediately be reported to the HCDA in writing. 2) The Contractor shall facilitate insurance claims for all personal injury claims (e.g. trip and fall, etc.) occurring on the Premises. The Contractor shall document and immediately report all injuries or claims to the HCDA in writing. The Contractor shall also forward copies of all incident reports, photos and digital recordings related to the claims to the HCDA. 3) The Contractor shall facilitate insurance claims for all disputes and claims involving damage to vehicles on the Premises. The Contractor shall immediately report all incidents of vehicular damage to HCDA in writing and shall forward copies of all written claims and incident reports including photos and digital recordings to the HCDA. 4) The Contractor shall immediately report any loitering, soliciting, vandalism, illegal activity, or other security concerns on the Premises either witnessed or otherwise reported to HCDA and law enforcement as applicable in writing. The Contractor shall forward copies of all written incident reports, photos and digital recordings to the HCDA. 5) The Contractor shall immediately block off and secure any public safety hazards at the Premises (e.g. trip and fall and/or electrical hazards, etc.) and immediately report to the HCDA verbally and in writing all necessary actions taken. 6) The Contractor shall market the Premises upon request of the HCDA to secure new tenants and maximize cash flow as current leases are terminated. HCDA will be responsible for the execution and/or amendment of all leases and the collection of lease payments and/or delinquencies. Such activities will not be part of this contract.
