Fairmont State University seeks proposals from qualified vendors to manage and operate an Online FullService Bookstore. The selected vendor will be exclusively responsible for all aspects of textbook and course materials management, ensuring accessibility, affordability, and convenience for students, faculty, and staff. The online bookstore will complement the University’s transition to an in-house Spirit Store, which will focus on branded merchandise and related services. The vendor shall provide a comprehensive online bookstore solution that offers a seamless experience for purchasing textbooks, course materials, non-branded retail merchandise, and graduation regalia, while ensuring timely delivery and superior customer service. The following sections outline the required components and expectations for the vendor’s scope of work. 2.2 Technical Requirements: Proposals should provide information detailing the bidder’s business and ability to provide the following services: 2.2.1 Online Platform Development & Maintenance o Provide a secure, accessible, and user-friendly e-commerce platform with mobile compatibility. o Operate a comprehensive online bookstore with 24/7 access to course materials o Ensure ADA compliance and robust cybersecurity measures for secure transactions. o Ensure availability of ADA-compliant materials upon request o Integrate with Fairmont State’s Ellucian Banner ERP to: Allow automatic pre-population of required course materials in students’ shopping carts. Enable direct billing to student accounts for purchases with financial aid and scholarship funds. Ensure daily automated feeds for financial aid charge processing. Allow students to navigate from Banner Student Self Service to their course's required materials via SAML SSO Allow faculty to log in via SAML SSO and set their course required materials
