A. Recruiting 1. The responsible bidder will be responsible for recruiting, pre-employment screening, hiring, qualifying, certifying, disciplining and terminating, if necessary, all participating employees. 2. Responsible bidder shall ensure that all personnel have received all required training and/or licensing, fingerprint screening, as necessary, to fulfill the needs of the Board and/or comply with any applicable laws. 3. Responsible bidder will, when needed, advertise in local newspapers and/or internet sites in an effort to recruit replacement personnel, at no cost to the Board. B. Training 1. The responsible bidder must include training on any offered software for all users, free of charge, as needed by the system and insure all software is compatible with existing software and set up all software free of charge. 2. The responsible bidder shall provide their training plan which includes, at a minimum, Professional Development and Training in the areas of: special education requirements for paraprofessionals, FERPA, IDEA, classroom management, school professionalism, and behavior intervention as well as necessary Erin’s Law training. 3. The responsible bidder must provide in-house training at no additional cost to the substitute employees. 4. The successful bidder may be required to provide results of any skills test given for any position for which temporary personnel are hired. C. Absentee Reduction Program The successful bidder will be required to offer and implement, upon request, an absentee reduction program aimed at reducing overall absenteeism in the system. The results of this program should be reported each semester or as requested by the Board. D. Experience 1. The responsible bidder should provide proof that it provides temporary employment services. 2. The responsible bidder shall have experience in Staff Professional Development Training Programs. 3. The responsible bidder shall provide three (3) references. Each reference is to include the customer name, address, telephone number, point of contact, and email address. In addition to the reference contact information, fill rates for each reference by substitute type and/or temporary employee type must be included. The references must be of a size and nature that reflect the bidder’s ability to service the contract requirements of the Board. 4. The responsible bidder should be able to demonstrate that they have provided substitute teacher and other support staff to entities for at least three (3) years. 5. The responsible bidder shall provide details about employee retention and morale programs