• Orders will be placed on a weekly basis. • Deliveries will be made weekly on specified delivery days. • Deliveries will be made to the kitchen receiving area only. • Orders must be placed in locations that will not obstruct aisles, doorways, or passageways as designated by the School Nutrition Manager or staff. • No deliveries will be made to the school’s front office. • All products must be delivered via company truck, not Less Than Truckload (LTL). • Third-party deliveries are not permitted. • The School Nutrition Program Director, or their designee, will be informed of out-ofstock products prior to delivery. • The vendor must provide a 24-hour response to equipment-related issues. • Any changes to the order schedule due to holidays, inclement weather, or other factors will be rescheduled for the following business day or, at the latest, within the same week as the regular delivery day. • Any changes to invoices should be addressed within 24 hours by issuing a corrected invoice referencing the original invoice number or by issuing a credit referencing the original invoice number. • The delivery date should be clearly stated on the invoice for payment processing. • Two copies of the invoice must be provided to the cafeteria staff at the time of delivery. • Orders will be sent to the vendors via email in a PDF format. • After the contract is awarded, a meeting will be scheduled with the vendor before services begin.
