The Contractor shall provide all management, supervision, parts and labor necessary to provide Auto Repair Services as needed for City of Everett Commercial Vehicles. The anticipated services shall include Heavy Duty Truck Repairs The City Department will notify the contractor that there is a vehicle needing repairs and the contractor will respond within 24 hours. • All City and School Departments may use this contract as needed for auto repairs. The vendor shall perform services for all City Departments according to the specifications in this bid document and invoice the department directly. Equipment for Auto repair • The heavy-duty truck repair shop shall have modem equipment and current technical reference materials to show the shop is up to the date with technology. The shop will need a three-dimensional measuring system to measure the height, width and length of the vehicles structure. All parts must be new and purchased from the original equipment manufacturer or authorized dealer. a. Cleanliness for Auto Repair - The auto repair shall be clean, neat and well-lit. Cleanliness is essential. b. Professionalism & Training for Auto Repair - The contractors heavy duty truck-repair shop shall offer a written warranty on their workmanship . The heavy-duty truck-repair shop must be staffed with properly trained employees. c. Report for Heavy Duty Truck Repair - The Heavy-Duty Truck repair shop shall inspect the vehicle and provide an estimate before starting the repairs. The estimate must explain in detail, how it will be repaired. The City will review the estimate and provide written authorization to proceed. d. Payments for Heavy Duty Truck repair - Invoicing is accurate and conforms with bid requirements and is sent directly to the Everett DPW Fleet Department, 19 Norman Street, Everett, MA 02149. All invoice rates shall comply with the price proposal submitted with this bid.
